Located in Alameda, California, AllCells provides scientists with human & animal molecular cells for research applications. Over the course of 18 years, All Cells grew from a single owner/founder into a multi-national company with 70+ employees. With a large remote team, All Cells implemented G Suite to give employees best-in-class tools for collaborating both in and outside the office. A sophisticated IT team faced little challenge in managing the technical deployment. The people side of change is another story -- with many users spending 10+ years in Outlook, switching over to G Suite presented a large challenge.
All Cells IT Managers contacted HiView Solutions to help with the people-side of change, helping users get more comfortable with G Suite. In our initial discovery call, All Cells mentioned, “we need experts in explaining G Suite.” Having trained thousands of users across the United States, HiView trainers quickly developed a plan for helping AllCells issues with G Suite adoption.
With the remote team in-town for the annual company summit, HiView Solutions hosted a day of onsite G Suite Training. The morning consisted of classroom-style instruction, covering our G Suite fundamentals course, and G Suite Advanced Course. Afternoon sessions focused on small-group consulting -- diving deep into specific challenges & improving workflows.
Positive reception across the company leads to addition work, including additional onsite engagements, launching an internal Google Resource site, and webinar trainings for more advanced users. Over time, HiView will deliver refresher courses to help All Cells keep up with the rapid release schedule of G Suite.