Transition over 1K users from Rackspace to G Suite in the real-estate market across 8 domains.

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Summary:

Schmidt Family of Companies (SFC), a leading real estate brokerage, selected a move to G Suite from a legacy managed service provider in order to improve agent productivity and cut costs. To ensure a smooth transition for their organization, SFC management selected HiView Solutions as their Preferred Google Partner.


The Challenge:

For real estate firms, agents are viewed as “customers” of the corporate teams, so special attention is paid to anything impacting agents. Many agents have been working in the same way for several years, making change implementation more challenging and the ability to quickly react and be flexible is crucial when launching G Suite. From the technical side, migration was conducted from a Rackspace environment managed through a third party supplier, adding additional complexity to the project.


The Approach:

Schmidt Family of Companies made the decision to deploy G Suite using the highly recommended 3-phase approach in which the core project team would lead the transformation by serving as “Google Guides.” This allowed HiView and Schmidt Family of Companies to identify possible issues and concerns prior to the full roll-out. Password resets had to be carried out for all users and coordinated with the third-party supplier to ensure that business processes would not be inhibited. 


The results:

  • 1021 users successfully migrated to Google G Suite

  • 9 DNS transitions for key domains

  • Simple in-house maintenance of Google G Suite compared to high costs through third party supplier

  • Additional functionality allowing agents to be more effective, from any device, anywhere.

“The move to G Suite would not have been possible without HiView. Their professionalism and organization is second to none. They managed expectations and ensured a smooth rollout for 1700 employees. The amount of communication from the entire team made this migration possible. I would highly recommend working with them.”

(Carrie Skomp, VP of Operations, Schmidt Family of Companies)

 
 
 
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About Schmidt Family of Companies

A four generation, 91 year old real estate brokerage that is growing rapidly as a result of our commitment to quality service to our buyer and seller clients. Providing the finest industry resources to our professional REALTORS® and enabling them to attain the highest sales goals is our highest priority.

Industry: Real-Estate

Location: Florida, Ohio, Michigan

Products

  • G Suite

  • Chrome Enterprise

  • Chromebox for Meetings